Account & data

Account deletion

Request help deleting your Tint&kin account.

If you can open the app, use its account deletion option and follow the identity confirmation steps. If you cannot access the app, email privacy@tintkin.com from the email address used for your Tint&kin account, with the subject “Tintkin account deletion request”. Tell us whether you want to delete the account or only clear its cloud data.

Sending an email starts a support request; it does not immediately delete data. We need to establish that the request is yours before taking account action. Never send passwords, verification codes, sign-in links or private journal entries.

What deletion covers

If you own a circle with other members, first transfer ownership to a member who accepts it, or explicitly dissolve the circle. Account deletion will wait for that choice.

Account deletion removes the Tint&kin sign-in identity, profile, cloud-synced personal records, circle membership and associated private circle data. Minimum records used to prevent reuse of retired identifiers or purchase credentials and to record deletion may remain. Retention periods for the formal release are still being finalised; this page is not a promise that every record or backup is immediately erased.

Deleting an account does not cancel a store subscription. Cancel any subscription separately through the store. Copies on offline devices and content you already shared with others may remain outside the live service.

账号与数据删除

如果你是仍有其他成员的圈子圈主，请先完成圈主转交并由对方接受，或明确解散圈子；账号删除会等待你完成这项选择。

能打开应用时，请使用应用内的账号删除功能，并按提示确认身份。无法访问应用时，请从注册账号所用的邮箱联系 privacy@tintkin.com，标题填写“Tintkin account deletion request”，说明希望删除账号，还是仅清除云端数据。

邮件会发起协助请求，不会立即删除数据。处理账号前需要确认请求来自本人。请勿发送密码、验证码、登录链接或私人感悟内容。

账号删除涵盖 Tint&kin 登录身份、资料、个人云同步记录、圈子成员关系及相关私人圈子数据。为防止退休标识或购买凭据被重新使用，以及记录删除结果，可能保留最低必要记录。正式发行的保留期限仍在完善，本页不承诺全部记录和备份立即消失。